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Aviation

Legacy ID
25

Aerovias de Intergración Regional, AIRES S.A. 2011-10-2

This consent order involves violations by Aerovias de Intergración Regional, AIRES, S.A. (AIRES) of Article 17 of the Montreal Convention (Convention)1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from...

Virgin Atlantic Airways, Ltd. 2011-9-18

This consent order concerns Internet advertisements by Virgin Atlantic Airways, Ltd., (Virgin Atlantic) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Virgin Atlantic to cease and...

Lowestfare.com, LLC 2011-9-13

This consent order concerns violations by Lowestfare.com, LLC (Lowestfare), an online ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It also directs Lowestfare to cease and...

Amadeus IT Group, S.A. 2011-9-12

This consent order concerns software developed by Amadeus IT Group, S.A., which, when installed by travel agency website developers in a manner that overlooked or misapplied instructions provided by Amadeus did not adequately disclose airline service that involved code-share operations as...

Airline On-Time Performance Improves in July

The on-time performance of the nation’s largest airlines improved in July 2011 compared to the previous month and July 2010, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).

DOT Fines BusinessJet Class for Violations of Code-Share Disclosure Rules

The U.S. Department of Transportation (DOT) today fined the online ticket agent BusinessJet Class $40,000 for failing to adequately disclose to consumers when flights were being operated under a code-share arrangement.  Today’s action is part of the Department’s effort to ensure that all...

Emirates 2011-8-24

This consent order involves violations by the foreign air carrier Emirates of Articles 17 and 19 of the Montreal Convention1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from damage, loss, or delay to...