Travel Tips & Publications
A collection of helpful tips, information to help you protect yourself while traveling.
Aviation
Legacy ID
25
Air Travel Consumer Reports
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
File a Consumer Complaint
Information about filing airline related complaint for safety and security, airline service, and disability and discrimination complaints.
Unister USA, LLC 2012-2-23
This consent order concerns Internet advertisements by Unister USA, LLC, d/b/a Flights24.com (Unister) that (1) failed to comply with the Department’s full-fare advertising requirements as specified in 14 CFR Part 399, and (2) failed to disclose code-share arrangements pursuant to the...
DOT Fines Ticket Agent for Advertising, Code-Share Disclosure Violations
The U.S. Department of Transportation (DOT) today fined ticket agent Unister USA, also known as Flights24.com, $30,000 for violating the Department’s rules on fare advertising and disclosure of code-share flights.
December 2011 Passenger Airline Employment Rose 2.7 Percent from December 2010
Wednesday, February 29, 2012 - U.S. scheduled passenger airlines employed 2.7 percent more workers in December 2011 than they did in December 2010, the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported today.
Twin Air Calypso Limited, Inc. 2012-2-20
About this OrderThis consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Twin Air Calypso Limited, Inc., (TAC) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements, as well as Order...
Allegiant Air, LLC 2012-2-10
This order concerns violations by Allegiant Air, LLC, (Allegiant) of (1) the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required disability reporting to the Department of Transportation (Department...
DOT Fines Allegiant Air for Violating DOT Airline Disability, Price Advertising Rules
The U.S. Department of Transportation (DOT) today fined Allegiant Air $100,000 for violating rules protecting air travelers with disabilities, as well as the Department’s rule for full-fare advertising.
Airlines Post Best December On-Time Record, Lowest December Cancellation Rate in 17 Years
The nation’s largest airlines posted an on-time arrival record last December of 84.4 percent, the highest on-time percentage for any December during the 17 years the U.S. Department of Transportation (DOT) has collected comparable flight delay data. According to DOT’s Air Travel Consumer Report...