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This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to...
This order concerns an internal policy of Delta Air Lines, Inc., (Delta) that resulted, for a significant period of time, in the misclassification and misreporting of certain mishandled baggage claims filed by passengers, in violation of 14 CFR 234.6. Violations of the reporting...
This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of the requirements of 14 CFR Part 250, the Department’s oversales rule, and violations of 14 CFR Part 382 with respect to providing passengers with disabilities assistance in enplaning and deplaning,...
May 2017 Passenger Airline Employment Data
This consent order concerns violations by Air X Aviation, Inc., (Air X Aviation) of 49 U.S.C. § 41101, the Department’s aviation economic licensing requirements, and 14 CFR 399.80, which prohibits certain practices by ticket agents that constitute unfair and deceptive practices and unfair...
WASHINGTON – The U.S. Department of Transportation (DOT) today issued a show cause order tentatively granting a foreign air carrier permit to Norwegian Air UK (NAUK), the UK-flag subsidiary of Norwegian Air Shuttle. DOT’s order is now open for public comment by interested parties. ...
July 2017 Air Travel Consumer Report
WASHINGTON – The U.S. Department of Transportation (DOT) today released its July 2017 Air Travel Consumer Report, compiling air carrier data for the month of May 2017. In May, airlines reported 27 tarmac delays of more than three hours on domestic flights and no...
April 2017 U.S. Airline Traffic Data
TAP Portugal Consent Order 2017-7-1