Procurement Forecast Opportunity-225096-OST-C70-2023-01
Consumer Compliant Application (CCA) Computerized Tracking and Monitoring Service (CTMS) OACP seeks to replace its 1996 legacy Consumer Complaint Application (CCA) and Computerized Tracking & Monitoring System (CTMS) database. The U.S. Department of Transportation's Office of Aviation Consumer Protection (OACP) received an average of 17,420 aviation consumer complaints per year.