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The Federal Aviation Administration’s (FAA) Office of Information & Technology Services (AIT) implemented the My Information Technology Service Management (MyITSM) system to facilitate the management of FAA’s technical support services. The MyITSM Benefits Operations Center Case...
The Federal Aviation Administration’s Microsoft Office 365 (FAA-M365) is a Microsoft cloud-based Software as a Service (SaaS) solution, through which the FAA is deploys a suite of communication products. FAA-M365 includes the following Microsoft Office 365 products: Word, Excel, OneNote, Teams,...
The Federal Aviation Administration’s (FAA) Knowledge Services Network (KSN) is an enterprise-level service that allows users to design, build, and manage their own collaborative work sites using SharePoint. The KSN environment supports over 775 unique site collections and tens of thousands of...
The Federal Aviation Administration’s (FAA) Civil Aerospace Medical Institute (CAMI) sponsors the Survey of Airmen Satisfaction with Aerospace Medical Certification Services. The survey collects feedback from airmen on their experiences with Office of Aerospace Medicine (OAM) services. This is...
The Federal Aviation Administration (FAA) developed the Unmanned Aircraft Systems (UAS) Support Center Case Management System (CMS) which is a system that allows members of the public (hereafter referred to as customers) to submit inquiries about their UAS and for the FAA to track and respond to...
The Electronic Document Management Tool (EDMT) supports the electronic storage and indexing of documents, as well as search, retrieval, annotation, and updates. EDMT is comprised of multiple systems constituting an Electronic Document Management Solution (EDMS) for governmental accounting...
The Federal Aviation Administration is developing the Civil Aviation Registry Electronic Services (CARES) system, which is a web-based system that gives the aviation community the ability to securely submit applications, upload documentation, and provide the data necessary for the Civil...
The Federal Aviation Administration is developing the Civil Aviation Registry Electronic Services (CARES) system, which is a web-based system that gives the aviation community the ability to securely submit applications, upload documentation, and provide the data necessary for the Civil...
The Accident and Incident Data System (AIDS) is owned and operated by the Federal Aviation Administration’s (FAA) Office of Aviation Safety (AVS). When an accident/incident occurs, an FAA Inspector-In-Charge (IIC) completes the FAA Form 8020-23, FAA Accident/Incident Report electronically within...
The FAA’s Office of Audit and Evaluation (AAE) manages the FAA Hotline & Whistleblower Information System (FHWIS). FHWIS is a web-based application used for tracking voluntary reports and complaints related to unsafe or unauthorized aviation activities that violate FAA regulations, orders,...