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Benefits Operation Center Case Management System (BOC CMS)

The Federal Aviation Administration’s (FAA) Office of Human Resources (AHR) implemented the Salesforce Public Service Cloud to facilitate the management of AHR’s mission. AHR’s Benefits Operations Center Case Management Module (BOC CMS) is used by the agency’s Office of Human Resource Management...

Enterprise Architecture and Solutions Environment (EASE)

The Federal Aviation Administration (FAA) Enterprise Architecture and Solutions Environment (EASE) system is a federally owned and managed system that functions as a General Support System (GSS). EASE provides hosting services for multiple federal organizations by providing or facilitating...

Worker’s Compensation Information System (WCIS)

The Department of Transportation (DOT) uses the Workers’ Compensation Information System (WCIS) to manage the Department's workers’ compensation program. It allows authorized personnel to manage and monitor workers’ compensation claims data cases. Data in the WCIS is provided by the United...

U.S. Agents for Service (USAS) Portal

The Federal Aviation Administration (FAA) developed the U.S. Agent for Service (USAS) Portal to implement the “U.S. Agents for Service on Individuals with Foreign Addresses Who Hold or Apply for Certain Certificates, Ratings, or Authorizations” final rule. The FAA requires individuals with...

Designee Registration System (DRS)

Under Title 49 of the United States Code § 44702, Congress gave the Federal Aviation Administration (FAA) the ability to delegate to qualified members of the public the authority to certify aircraft and people on behalf of the FAA Administrator. These qualified members of the public are called...

Airmen Certification System

Airmen certification is the process by which airmen, as defined by 49 United States Code (U.S.C.) 44703, submit applications to the Federal Aviation Administration (FAA) to apply for airmen certificates. In support of this process, the FAA has developed two integrated systems to receive, manage...

Pilot Records Database (PRD)

Section 203 of the Airline Safety and Federal Aviation Administration Extension Act of 2010 (hereafter called the “Act”), Pub. L. 111-216, requires the Federal Aviation Administration (FAA) to create a database to provide air carriers and other operators  (hereafter collectively called “...

Railroad Safety Information System (RSIS)

The Railroad Safety Information System (RSIS) is a self-contained, government-owned and operated information technology (IT) system that houses the Federal Railroad Administration’s (FRA) principal monitoring system for railroad safety. Information includes records and statistics on railroad...

National Flight Data Center (NFDC)

49 U.S.C. § 329(b) requires the Secretary of Transportation to collect and collate transportation information to improve the transportation system of the United States. To fulfill the requirement to collect and make available aeronautical information, the Federal Aviation Administration (FAA)...