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Aviation Consumer Protection

In This Section

UK Service Animal Notice July 17, 2007

CARRIAGE OF SERVICE ANIMALS IN AIR TRANSPORTATION INTO THE UNITED KINGDOM AND FOREIGN HEALTH DOCUMENTATION REQUIREMENTS FOR SERVICE ANIMALS IN AIR TRANSPORTATIONNOTICEJuly 17, 2007This notice provides further guidance for airlines and the traveling public regarding the obligation of airlines...

Federal Register - December 22, 2004

DEPARTMENT OF TRANSPORTATION Office of the Secretary 14 CFR Part 382 [OST Docket No. 2003–11473] RIN 2105–ADO4 Reporting Requirements for Disability- Related Complaints AGENCY: Office of the Secretary, Department of Transportation (DOT). ACTION: Guidance on final rule and notice of...

Frequently Asked Questions - May 13, 2009

Answers to Frequently Asked Questions Concerning Air Travel of People with Disabilities Under the Amended Air Carrier Access Act Regulation

UPDATE (Jan. 11, 2021): Some or all of the information in this guidance document has been superseded by statute or rulemaking. Continued...

Nondiscrimination on the Basis of Disability in Air Travel - May 13, 2009

The Department of Transportation is amending its Air Carrier Access Act (ACAA) rules to apply to foreign carriers. The final rule also adds new provisions concerning passengers who use medical oxygen and passengers who are deaf or hard-of-hearing. The rule also reorganizes and updates the entire...

Notice CodeShare

This notice is intended to provide guidance on the disclosure of code-share service in light of recent amendments to 49 U.S.C. § 41712. It is also intended to provide a reminder to ticket agents with respect to their code-share disclosure responsibility, particularly as it concerns the...