Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Complaint Resolution

In This Section

Formal Complaint

An EEO complaint enters the formal phase when it is filed with DOCR after the completion of the informal phase and receipt of the "Notice of Final Interview". The complainant has 15 days from receipt of this notice to file a formal complaint. The complaint must be a signed statement from the...

Appeal Phase

Types of AppealsAppeal to the agency's final action (29 CFR 1614.401)Dismissal of complaint within 30 days of receipt (29 CFR 1614.402a)Final decision of the agency when the issue of employment discrimination was raised in the grievance procedure (29 CFR 1614.401d)The agency's final action and...

Judicial Phase

Regulations for Filing a Civil Action

A federal sector complainant has to first exhaust the administrative process set out at 29 CFR 1614 before filing a civil suit. The regulations provide that civil actions may be filed in an appropriate federal court:

Within 90 days of receipt of...

Class Complaints

Requirements for Class Complaints

Class complaints are processed differently than individual(s) complaints (29 CFR 1614.204). The informal counseling phase is the same, with each member of the class action required to undergo individual(s) counseling. Once counseling is completed, the class...

Mixed Cases Complaints

Some employment discrimination complaints can be appealed to the Merit Systems Protection Board (MSPB). In these cases, the employee has to choose to keep on with the complaint as a "mixed case complaint" (under 29 CFR 1614) or a "mixed case appeal" before the MSPB. Whichever gets filed...

Contacts

How do I contact the Civil Rights Office or a Civil Rights official?

You may use the following information to obtain further guidance.

Office of the Secretary:

Departmental Office of Civil Rights - (202) 366-4648

OAs’ Civil Rights Offices and *contacts:Federal Aviation...

Additional Resources

DOT OA Civil Rights LinksDOTCRFAAFHWAFMCSAFRAFTANHTSAMARADPHMSARITADOT Employee GroupsDeaf DOT                                  ...

DOT Discrimination Policy - Complaint Process

DOT Discrimination Policy, The United States Department of Transportation (DOT) prohibits discrimination in its employment practices on the basis of race, color, national origin, sex, religion, age (40 and over), disability, and parental status.

Alternative Dispute Resolution

Background

The Equal Employment Opportunity Commission (EEOC) requires all Federal agencies to establish or make available an Alternate Dispute Resolution (ADR) program which can be used at all stages of the EEO complaint process. Mediation is the form of ADR that the...

Operating Administrations EEO Counselors

EEO Counseling Points of Contact

Office of the Secretary LaWanda McCray Email: EEOCounselingRequests@dot.gov

Office of the Inspector General Tysan Williams DOT Headquarters 1200 New Jersey Ave., S.E. Washington, DC 20590 (202) 527-0281 Federal Aviation Administration...