Complaint Resolution
In This Section
DOT ONEDOT Form
Civil Rights Forms
Disadvantaged Business Enterprise Forms
Pre-Complaint Stage
Under the current DOT structure and procedures, the Operating Administrations (OAs) Offices of Civil Rights administer and process the pre-complaint stage. All Federal agencies must establish or make an ADR Program available.
Counseling SessionsEEO counselors provide information to...
Formal Complaint Stage
An EEO complaint enters the formal complaint stage when it is filed with DOCR after the completion of the pre-complaint stage and receipt of the "Notice of Right to File a Discrimination Complaint (Notice)". The complainant has 15-calendar days from receipt of this Notice to file a formal...
Contacts
How do I contact the Civil Rights Office or a Civil Rights official? You may use the following information to obtain further guidance. Office of the Secretary Departmental Office of Civil Rights - (202) 366-4648 OAs’ Civil Rights Offices and *contacts: Federal Aviation...Appeal Stage
Types of Appeals Appeal to the agency's final action (29 CFR 1614.401) Dismissal of complaint (29 CFR 1614.402a) Final decision of the agency when the issue of employment discrimination was raised in the grievance procedure (29 CFR 1614.401d) The agency's final action and order do not...Judicial Stage
Regulations for Filing a Civil ActionA Federal sector complainant has to first exhaust the administrative process set out at 29 CFR 1614 before filing a civil suit. The regulations provide that civil actions may be filed in an appropriate federal court:
Within 90-calendar days of...Class Complaints
Requirements for Class Complaints
Class complaints are processed differently than individual(s) complaints (29 CFR 1614.204). The pre-complaint stage process is the same. Once a formal complaint is filed, the class complaint will be forwarded to the nearest EEOC Washington Field Office...
Mixed Cases Complaints
Some employment discrimination complaints can be appealed to the Merit Systems Protection Board (MSPB). In these cases, the employee has to choose to keep on with the complaint as a "mixed case complaint" (under 29 CFR 1614) or a "mixed case appeal" before the MSPB. Whichever gets filed...