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Enforcement Order

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US Airways, Inc. 2008-2-35

This consent order concerns the display of inaccurate and misleading information on the US Airways website regarding fares for infants traveling on a parent’s lap (“lap infants”). The inaccurate display of fare information constitutes an unfair and deceptive trade practice and unfair method of...

Ritz Tours, Inc. 2008-2-22

This consent order concerns advertisements by Ritz Tours, Inc. ("Ritz Tours"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition...

Pacific Delight Tours, Inc. 2008-2-13

This consent order concerns violations by Pacific Delight Tours, Inc. (Pacific Delight), of the requirements of the Department’s full fare advertising rule, 14 CFR 399.84. Pacific Delight failed to include fuel surcharges, where applicable, in air tour prices it listed in a number of print...

Israir Airlines and Tourism Ltd - December 4, 2007

This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005. Part...

Cayman Airways - October 19, 2007

This order concerns violations by Cayman Airways of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004, 2005, and 2006. Part 382 implements the...

Iberia Lineas Aereas de Espana, S.A. (Iberia Airlines) 2007-9-21

This consent order concerns radio advertisements by Iberia Lineas Aereas de Espana, S.A., (Iberia Airlines) that fded to comply with the Department's rule on fare advertising, 14 CFR 399.84, and thereby violated the statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive...

Ryan International Airlines, Inc. 2007-9-5

This consent order concerns wet lease service provided by Ryan International Airlines, Inc. (Ryan), a U.S. carrier, on behalf of AeroSur, S.A.. (AeroSur), a Bolivian carrier, pursuant to a long-term agreement. During the initial stages of the wet lease, an application had not been submitted to...

Viking River Cruises, Inc. 2007-8-25

This consent order concerns advertisements by Viking River Cruises, (“Viking River Cruises”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods...

Uniworld River Cruises, Inc. 2007-8-23

This consent order concerns advertisements by Uniworld River Cruises, Inc., ("Uniworld") that violate the Department's advertising requirements specified in section399.94 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of...