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This Consent Order concerns violations by Frontier Airlines, Inc., (Frontier) of the Department’s oversales rule, 14 CFR Part 250, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, stemming from the carrier’s failure to provide cash compensation to passengers...
This order concerns violations by Primaris Airlines, Inc. (Primaris) of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of annual reports detailing disability-related complaints that Primaris received from passengers in calendar years 2005 and 2007. Part 382 implements...
This consent order concerns fare displays by Allegiant Air, LLC (Allegiant) on its website (www.allegiantair.com) that failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84, and the related statute, 49 U.S.C. § 41712(a). The carrier assessed a “convenience fee” on...
This order concerns the unlawful assertion of sovereign immunity by Thai Airways International Public Company Ltd. ("Thai Airways"), a foreign air carrier holding permit and exemption authority to operate to and from the United States, conduct that violated the express terms of its operating...
This consent order concerns fare displays by Flight Centre USA, Inc. ("Flight Centre") on its website (www.flightcentre.us) and in newspaper advertisements the company published in the Los Angeles Times and the Chicago Sun Times that failed to comply with the Department's rule on full fare...
This consent order concerns fare displays by AirTran Airways on its website (www.airtran.com) that failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84. The carrier’s website failed to include fuel surcharges applicable to advertised fares in certain markets. These...
This consent order concerns Virgin America, Inc.’s (Virgin America) advertisement and sale of proposed new air service prior to the carrier obtaining effective economic authority from the U.S. Department of Transportation (Department) in violation of 14 CFR 201.5, which also violated 49 U.S.C...
This order concerns violations of the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705,1 which prohibits discrimination in air travel against individuals with disabilities. Since the apparent ACAA violations occurred in foreign air transportation they constitute violations of 49 U.S.C. § 41310(a...
This consent order concerns advertisements by AHI International Corporation d/b/a AHI Travel and Alumni Holidays ("AHI Travel"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive...
This consent order concerns the unlawful holding out of air transportation by Jet One Jets, Inc., (JOJ) in contravention of the statutory licensing requirements of 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive...