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Enforcement Order

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Delta Air Lines, Inc. 2009-7-7

This Consent Order concerns violations by Delta Air Lines, Inc., (Delta) of the Department’s oversales rule, 14 CFR Part 250, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. The violations stem from the carrier’s failure 1) to solicit volunteers before...

United Air Lines, Inc. 2009-7-6

This consent order concerns violations by United Air Lines, Inc., (United) of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. The order directs United to cease and desist from future violations...

Gate 1, Ltd. 2009-7-5

This consent order concerns advertisements by Gate 1, Ltd., (Gate 1) a ticket agent, that violated 14 CFR 399.84 the Department’s rule on full-fare advertising, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices by air carriers and ticket agents. This order assesses a...

Air Ambulance Worldwide, Inc. 2009-6-18

This consent order concerns the unlawful holding out of direct air transportation by Air Ambulance Worldwide, Inc., (AAW) an indirect air carrier specializing in air ambulance services. AAW’s conduct exceeded the scope of the economic authority conferred in Civil Aeronautics Board (CAB) Order 83...

Medjet Assistance, LLC 2009-6-19

This consent order concerns the unlawful holding out of direct air transportation by Medjet Assistance, LLC (MedjetAssist), an indirect air carrier specializing in air ambulance services. The conduct in question exceeded the scope of the economic authority conferred in Civil Aeronautics Board (...

Holiday Airways Corporation d/b/a Holiday Air 2009-5-12

This consent order concerns violations of certain consumer protection provisions of the Department’s Public Charter regulations by Holiday Airways Corporation d/b/a Holiday Air, a Public Charter operator. Holiday Air failed to apply for and receive approval from the Department prior to...

Angel Medflight Worldwide Air Ambulance Services, LLC 2009-4-17

This consent order concerns the holding out of direct air transportation by Angel Medflight Worldwide Air Ambulance Services, LLC, (Angel Medflight), an indirect air carrier specializing in air ambulance services. The conduct in question exceeds the scope of the economic authority conferred in...

smarTours, Inc. - April 4, 2009

This consent order concerns advertisements by smarTours, Inc., (“smarTours”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods of competition in...

Turismo Tony Perez 2009-4-3

This consent order concerns violations of certain consumer protection provisions of the Department’s Public Charter regulations during 2008 by Turismo Tony Perez (Turismo), a Public Charter Operator that sold Public Charter flights directly to the public.

Turismo failed to properly...

Condor Flugdienst GmbH 2009-4-1

This consent order concerns advertisements by Condor Flugdienst GmbH (“Condor”) that violate the Department’s advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399), and constitute unfair and deceptive trade practices and unfair methods of competition in...