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Office of Aviation Safety (AVS) HUB

The Office of Aviation Safety (AVS) Hub is the Federal Aviation Administration’s (FAA) single sign-on platform for certificated individuals, unmanned aircraft system (UAS) operators, business entities and manufacturers who interact with the FAA to apply for or submit requests for a variety of certificates, waivers, and approvals under a variety of Parts pursuant to the Federal Aviation Regulations (FAR). The AVS Hub is hosted on the Pega Platform, which is a subsystem of the FAA’s Robotic Process Automation Environment (FRAME). In accordance with the E-Government Act of 2002, the FAA developed this Privacy Impact Assessment (PIA) because AVS Hub collects Personally Identifiable Information (PII) on members of the public, such as individual UAS Operators, business entities, and manufacturers. This PIA covers account creation and authentication within AVS Hub only. The workflows available via the AVS Hub are discussed in the applicable PIA appendices to this PIA and can be found on the Department of Transportation’s PIA page. Additional workflows will be added to AVS Hub in the future, and if required, a PIA appendix will be added to this document to address all privacy concerns for individual services.

DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact privacy@dot.gov.
Last updated: Friday, May 29, 2026