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iTRAK

The Federal Aviation Administration (FAA) is authorized to conduct evaluations of safety complaints under 49 USC Chapter 447, and Title 49 U.S.C. Section 40113. To achieve this mission, the Office of Aviation Safety (AVS), Special Emphasis Investigations Team (SEIT) developed iTRAK. iTRAK is used by SEIT to conduct analysis as it relates to the evaluation of safety complaints, which may lead to formal investigations of safety violations. In accordance with Section 208 of the E-Government Act of 2002, the FAA is publishing this Privacy Impact Assessment (PIA) since iTRAK collects and maintains Personally Identifiable Information (PII) on members of the public such as complainants, airmen, aircraft owners, or other individuals involved in the investigation, as part of the safety complaint evaluation process. 

DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact privacy@dot.gov.
Last updated: Thursday, September 11, 2025