FAA Microsoft Office 365 (FAA-M365)

The Federal Aviation Administration’s Microsoft Office 365 (FAA-M365) is a Microsoft cloud-based Software as a Service (SaaS) solution, through which the FAA deploys a suite of communication products. FAA-M365 includes the following Microsoft Office 365 products: Word, Excel, OneNote, Teams, OneDrive, Exchange Online (Outlook), Forms, Power Platform, Bookings, Graph, Dynamics 365, SharePoint Online, Planner, Intune, Add-Ins, Purview Compliance Manager Module, Security Portal, Microsoft Audit, eDiscovery, and Records Management. These products provide communication, collaboration, and standard job tools to FAA employees and contractors while performing their job duties. This Privacy Impact Assessment (PIA) is being performed because FAA-M365 collects, maintains, and disseminates Personally Identifiable Information (PII) about members of the public who correspond with the FAA via email or whose information is maintained in the various FAA-M365 collaboration tools or repositories. This PIA is being updated to reflect FAA M365’s expanded user group, which now includes Federal employees from the Federal Emergency Management Agency (FEMA), as well as updated functionality.