Aviation Noise Complaint & Inquiry Response (ANCIR) System

The Federal Aviation Administration (FAA) Aircraft Noise Complaint and Inquiry Response (ANCIR) system is an application which serves as the agency-wide tracking system to automate the aircraft noise complaint and inquiry processes for members of the public. ANCIR operates under Public Law 104-264, Section 1210 Federal Aviation Reauthorization Act of 1996; 49 United States Code (U.S.C.) § 40101 Public Law 112-95, Section 510; and Public Law 115-254 Section 180 FAA Reauthorization Act of 2018. This Privacy Impact Assessment (PIA) was developed pursuant to Section 208 of the E-Government Act of 2002 because the FAA collects, uses, and maintains Personally Identifiable Information (PII), such as name, event location (cross street or home address), phone number, and email address from members of the public who submit noise complaints via ANCIR. ANCIR also maintains PII on FAA employees and contractors who manage the program.