Knowledge Services Network (KSN)

The Federal Aviation Administration’s (FAA) Knowledge Services Network (KSN) is an enterprise-level service that allows users to design, build, and manage their own collaborative work sites using SharePoint. The KSN environment supports over 775 unique site collections and tens of thousands of individual content sites for a user base of over 67,000 FAA named users. In accordance with the E-Government Act of 2022, this Privacy Impact Assessment (PIA) is being conducted because the KSN environment maintains convenience copies of records, which could include personally identifiable information (PII) about members of the public.