FAA Microsoft Office 365 (FAA-M365)

The Federal Aviation Administration’s Microsoft Office 365 (FAA-M365) is a Microsoft cloud-based Software as a Service (SaaS) solution, through which the FAA is deploys a suite of communication products. FAA-M365 includes the following Microsoft Office 365 products: Word, Excel, OneNote, Teams, OneDrive, Exchange Online (Outlook), Power Platform, Bookings, Graph, Dynamics 365, SharePoint Online, Planner, Intune, Add-Ins, Compliance Manager Module, Security Portal, eDiscovery, and Records Management. These products provide communication, collaboration and standard job tools for FAA employees and contractors while performing their job duties. 

This Privacy Impact Assessment (PIA) is being performed because FAA-M365 collects, maintains, and disseminates personally identifiable information (PII) about members of the public who correspond with the FAA via email, or whose information is maintained in the various FAA-M365 collaboration tools or repositories.