FAA Hotline Information System (FHIS)

Federal Aviation Administration (FAA) Hotline Information System (FHIS) is a web-based application used for tracking voluntary reports of unsafe or unauthorized aviation activities violating Federal law or FAA regulation related to aviation safety or practices.  FHIS is also used to capture complaints about fraud, waste, abuse, or mismanagement of FAA programs, personnel, organizations or facilities. Safety concerns reported to the FHIS include, but are not limited to, aircraft maintenance, suspected unapproved parts, crew flight and duty-time issues, and other matters related to aviation safety. Complaints may involve FAA employees or organizations, the aviation industry or its oversight and aviation safety. The FHIS allows for the reporting of these incidents anonymously.  The FHIS collects personally identifiable information (PII) from individuals named in complaints and reporting parties.  Therefore, FAA is developing this a Privacy Impact Assessment (PIA) pursuant to the E-Government Act of 2002.