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Corporate Information Factory (CIF)

Pursuant to 49 U.S.C. Chapter 301, the National Highway Traffic Safety Administration’s (NHTSA) Office of Defects Investigation (ODI) is responsible for identifying, investigating and ensuring the remedy, through safety recalls conducted by manufacturers, of safety-related defects and non-compliance issues in motor vehicles and items of motor vehicle equipment. To accomplish this, ODI obtains, collects, and evaluates information from several different sources. ODI obtains most its information from consumers and motor vehicle and equipment manufacturers. The remaining information is submitted by State and local law enforcement, insurance companies, automobile dealers, advocacy groups, and other entities. To facilitate internal analytical reporting and statistical analysis of consumer complaints, ODI’s investigators and trend analysis staff rely on a centralized suite of analytical applications and data services called the Corporate Information Factory (CIF).

In accordance with Section 208 of the E-Government Act of 2002 a Privacy Impact Assessment (PIA) is required because the CIF system stores Personally Identifiable Information (PII) data on members of the public that is uploaded from the system of record, Advanced Retrieval Tire, Equipment, Motor vehicles Information System (Artemis). 

DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact
Last updated: Tuesday, March 21, 2023