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HR Operations

Contact Us

Operations Main Contacts

Name, Title and Contact Information for Officials
Name Title Phone
Susan Schwartz Associate Director 202-366-4886
Heather Albert Supervisory HR Specialist (ER/LR) 202-366-9444

HR Service Team

Name, Title and Contact Information for Officials
Name Title Phone
Cerissa Burden Lead HR Specialist  
Miatta Johnson HR Specialist 202-366-8554
Ariane Couch HR Specialist  
Nicole Reese HR Specialist 202-366-1214
Ryann Vinson HR Specialist 202-366-8808
Holly Pryor HR Specialist  
Rachel Teixeira HR Specialist 202-366-7465
Christian Cockrum HR Specialist 202-366-6098

Benefits Team

Name, Title and Contact Information for Officials
Name Title Phone
Benefits Main Phone Number   202-366-4459
Senia Tucker Benefits and Entitlements 202-366-6390
Delores Griffin Benefits and Entitlements 202-366-4140

HR Services Frequently Used Numbers

Name, Title and Contact Information for Officials
Name Title Phone
Automation/Processing Main Phone Number   202-366-4075
Payroll Hotline   800-662-4324
Employee Express View and make discretionary payroll and personnel changes 888-353-9450

The Work Number
(also accessed via EEX after logging in) For more information click here.

Employment/Income Verification

DOT Employer Code: 11433
Employees: 800-367-2884
Lenders/Lessor: 800-367-5690

Customer Service:

800-996-7566
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Last updated: Friday, September 11, 2020