General
Legacy ID
10811
Final Rule - Refunds and Other Consumer Protections
The U.S. Department of Transportation is issuing a final rule to ensure that consumers are treated fairly when they do not receive service that they paid for or are unable or advised not to travel because of a serious communicable disease. Under the final rule, U.S. and foreign air carriers...
Final Rule - Enhancing Transparency of Airline Ancillary Service Fees
The U.S. Department of Transportation is issuing a final rule to protect airline passengers from surprise fees when purchasing a ticket. The rule requires airlines and ticket agents to tell consumers upfront what fees they charge for a first or second checked bag, a carry-on bag, and for...
ICYMI: U.S. Department of Transportation Celebrates Earth Day with Every Day Climate Leadership
This Earth Day, the U.S. Department of Transportation (USDOT) celebrates every day climate leadership and the 25th anniversary of years its Climate Change Center, which leads policy, research, and action to solve the nation’s most pressing challenges on climate change and transportation. Here are...Minutes from the March 21, 2023 Public Hearing on the Airline Ticket Refunds and Consumer Protections NPRM
This document is a written summary of the public hearing on the U.S. Department of Transportation’s Notice of Proposed Rulemaking (NPRM): Airline Ticket Refunds and Consumer Protections, which was held on March 21, 2023, using the Zoom virtual platform.
Minutes from the March 30, 2023 Public Hearing on the Enhancing Transparency of Airline Ancillary Service Fees NPRM
This document is a written summary of the public hearing on the U.S. Department of Transportation’s Notice of Proposed Rulemaking (NPRM): Enhancing Transparency of Airline Ancillary Service Fees, which was held on March 30, 2023, using the Zoom virtual platform.
Readout of USDOT’s Multimodal Freight Office Meeting with East Coast Port Leaders
WASHINGTON – On Friday, April 19, the U.S. Department of Transportation (DOT) convened a meeting with the National Economic Council and leaders from ports up and down the East Coast to continue efforts to mitigate supply chain disruptions and coordinate on the response to the suspension of vessel...Domestic Airline Consumer Airfare Report - 4th Quarter 2023
Notice Seeking Public Comment to Renew U.S. DOT Service Animal Air Transportation Form and Service Animal Relief Attestation Form (PDF Version)
DOT is providing an accessible PDF version of the 30-Day Notice on Service Animal Forms that was published in the Federal Register for comment on April 29, 2024. Written comments on this notice must be received by May 29, 2024. Comments can be filed here. If you do not wish to submit a comment...
Notice Seeking Public Comment to Renew U.S. DOT Service Animal Air Transportation Form and Service Animal Relief Attestation Form (Word Version)
DOT is providing an accessible WORD version of the 30-Day Notice on Service Animal Forms that was published in the Federal Register for comment on April 29, 2024. Written comments on this notice must be received by May 29, 2024. Comments can be filed here. If you do not wish to submit a comment...