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General

Legacy ID
10811

Simon Cyr v Air Transat 2023-7-11

This order concerns a formal complaint by Mr. Simon Cyr against Air Transat A.T. Inc. (Air Transat) dated May 26, 2020. We dismiss the complaint for the reasons set forth in this order pursuant to 14 CFR § 302.406(a)(2).

Air Transat Consent Order 2023-7-10

The U.S. Department of Transportation’s (Department or DOT) Office of Aviation Consumer Protection (OACP) has determined that Air Transat A.T. Inc. (Air Transat) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled in...

'Back to Basics' for Substance Abuse Professionals

As a SAP, remember the important role you play as “Gatekeeper” for DOT’s return-to-duty process.  You represent the major decision point (and in some cases, the only decision point) an employer may have in choosing whether or not to place an employee behind the steering wheel of a school...