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General

Legacy ID
10811

Message from the Acting Secretary to All DOT Personnel

Dear DOT Colleagues:    In accordance with the Department’s established order of succession, I assumed the duties of Acting Secretary of Transportation this morning.  Our focus in the final days of the current Administration is to keep the Department under steady leadership and...

Service Animals

Under the Air Carrier Access Act (ACAA) a service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental...

Air Travel Consumer Report: October 2020 Airline Complaint Data

WASHINGTON – The U.S. Department of Transportation today released its updated December 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for October 2020.  The previous version of this report excluded this data due to additional time needed to review and...