Aviation
Domestic Airline Consumer Airfare Report - 3rd Quarter 2024
December 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Redacted Alaska Airlines Animal Report - October 2024
Redacted Alaska Airlines Animal Report - October 2024
Turkish Airlines Order 2025-1-7
This consent order concerns violations of consumer protection laws by Türk Hava Yollari, A.O. (Turkish Airlines). Specifically, the U.S. Department of Transportation (Department) has determined that from March 2020 to September 2021, Turkish Airlines routinely failed to provide timely...
Air Travel Consumer Report: October 2024 Numbers
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of October 2024 on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is designed to assist consumers...Complaint Against Southwest Airlines
DOT Sues Southwest Airlines for Chronically Delayed Flights
DOT’s lawsuit alleges that Southwest’s chronic flight delays were an illegal unrealistic scheduling practiceFrontier Airlines Order 2025-1-2
The U.S. Department of Transportation’s Office of Aviation Consumer Protection (OACP) has determined that Frontier Airlines, Inc. (Frontier) held out three chronically delayed flights between August 2022 and April 2023 at least 63 times in violation of 49 U.S.C. § 41712 (Section 41712) and 14...