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This letter concerns the “Report of Passengers Denied Confirmed Space” (Form 251, copy enclosed), sometimes referred to as the “Bumping Report.” The submission of this form is required of certain U.S. and foreign airlines in order to provide the Department of Transportation (DOT) with...
DOT Issues Two Fines Against Passenger Carriers for Tarmac Delay Violations
WASHINGTON – The U.S. Department of Transportation closed 2012 with fines against two airlines for violating federal rules that limit how long an aircraft with passengers aboard may be delayed on the...
This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 by Virgin America Inc. (Virgin America) when it failed to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane. This order directs Virgin America to cease and...
This consent order concerns violations by Copa Airlines, Inc., (Copa) of 14 CFR Parts 259 and 244 and 49 U.S.C. §§ 41712 and 41708. Specifically, the carrier failed to adhere to the assurances in its contingency plan for lengthy tarmac delays that the carrier (1) would not allow an aircraft to...
General
DOT has a policy regarding the rights of small entities to regulatory enforcement fairness and an explicit policy against retaliation for exercising these rights. The policy is as stated below.
Your Rights to Enforcement Fairness
Our objective is to ensure a fair...
This order concerns advertisements by World Travel Network, LLC (WTN), that violated the advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712. It directs WTN to cease and...
This consent order concerns Internet advertisements by Eros Group, Inc., (Eros) that violate the advertising and codeshare disclosure requirements specified in 14 CFR 399.84, and 257.5, respectively, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Eros to...
This consent order concerns unauthorized interstate air service provided by Scott Air LLC d/b/a Island Air Express (Scott), a company without economic authority from the Department, that violated 49 U.S.C. § 41101 and constituted an unfair and deceptive practice prohibited by 49 U.S.C. § 41712....
This notice publishes guidance concerning the carriage of service animals in air transportation from the United States (U.S.) to the United Kingdom (U.K.). These guidelines address the differences between U.K. laws regulating the transport of service animals on flights into the U.K. and U.S. law...