American Airlines, Inc. 2013-12-4

American Airlines, Inc. 2013-12-4

September 2013 U.S. Airline Systemwide Passengers Up 0.9 Percent from September 2012

September 2013 U.S. Airline Systemwide Passengers Up 0.9 Percent from September 2012

Statement of U.S. Transportation Secretary Anthony Foxx

DOT 104-13  

Statement of U.S. Transportation Secretary Anthony Foxx

Over the past few weeks, we have heard of concerns raised by airlines, travelers, flight attendants, members of Congress and others who are all troubled over the idea of passengers talking on...

October Airline Service Improved from Previous Year in all Major Categories

WASHINGTON – In October, airlines improved their on-time performance while posting a lower rate of canceled flights and mishandled baggage than the same period in 2012, according to the U.S. Department of Transportation’s (DOT) Air Travel Consumer Report released today.   In addition,...

December 2013 Air Travel Consumer Report

December 2013 Air Travel Consumer Report

DOT Fines American Airlines for Violating Price Advertising Rule

WASHINGTON – The U.S. Department of Transportation (DOT) today fined American Airlines $60,000 for violating the Department’s full-fare advertising rule after the airline’s agents told consumers that surcharges levied by the airlines were government-imposed taxes.  DOT ordered the carrier...

News Digest (DOT 101-13)

Consumers Cautioned on Air Tours to College Bowl Games. The U.S. Department of Transportation today reminded air travelers going to this season’s college football bowl games that a company marketing an air tour package that includes game tickets must have the tickets in hand or have a written...

September 2013 Passenger Airline Employment Down 1.6 Percent from September 2012

September 2013 Passenger Airline Employment Down 1.6 Percent from September 2012

DOT Fines Brazilian Airline for Violations of Airline Consumer Rules

The U.S. Department of Transportation (DOT) today fined the Brazilian airline GOL $250,000 for violating a number of DOT’s rules protecting the rights of air travelers.  This is the largest penalty assessed for violations of the rules adopted in April 2011.

VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes 2013-11-23

This order concerns violations by VRG Linhas Aéreas S.A. d/b/a GOL Linhas Aéreas Inteligentes (GOL) of the consumer protection provisions contained in 14 CFR Parts 259 and 399 and 49 U.S.C. § 42302, as well as the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712....