BTS Releases May 2014 U.S. Airline Traffic Data

BTS 38-14

BTS Releases May 2014 U.S. Airline Traffic Data

Voyager Travel LLC and Brian Mickelsen Consent Order 2014-8-9

This consent order concerns advertisements by Voyager Travel LLC, formerly d/b/a LDS Travel and Meridian Trips LLC, (collectively Voyager Travel) and Brian Mickelsen, the owner and former member of the LLC, in his personal capacity, that violated the Department's advertising requirements...

MetJet, Inc., and Michael Heisman, individually Order 2014-8-8

This consent order concerns violations by MetJet, Inc., (“MetJet”) and Michael Heisman, personally, (hereinafter collectively referred to as the “Respondents”) of certain consumer protection provisions of the Department’s public charter regulations. MetJet, under the direction and control of...

Airlines Report No Tarmac Delays Over Three Hours on Domestic Flights, One Tarmac Delay Longer Than Four Hours on an International Flight in June

WASHINGTON – Airlines reported no tarmac delays of more than three hours on domestic flights and one tarmac delay of more than four hours on an international flight in June, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.  All U.S. and...

August 2014 Air Travel Consumer Report

August 2014 Air Travel Consumer Report

U.S. Department of Transportation Issues New Standards to Improve Safety of Lithium Battery Transportation

WASHINGTON – The U.S. Department of Transportation (DOT) today issued new standards to strengthen safety conditions for the shipment of lithium cells and batteries. These changes, some of which focus specifically on shipments by air, will better ensure that lithium cells and batteries are able...

Extension of comment period, issued July 31, 2014

This action extends the comment period for an NPRM on transparency of airline ancillary fees and other consumer protection issues that was published in the Federal Register on May 23, 2014. The Department of Transportation is extending the period for interested persons to submit comments on this...

1st-Quarter 2014 Air Fare Data

1st-Quarter 2014 Air Fare Data

U.S. Department of Transportation Fines Turkish Airlines Over Late, Incomplete Responses to Consumer Complaints

WASHINGTON – The U.S. Department of Transportation (DOT) today assessed a civil penalty against Turkish Airlines for not responding in a timely manner to complaints filed by consumers, including passengers with disabilities, and for not adequately responding to the passengers’ complaints in its...

Turkish Airlines 2014-7-18

This consent order concerns violations by Turkish Airlines (Türk Hava Yollari, A.O.) (THY) of 14 CFR 259.5 and 259.7 requiring carriers to provide timely substantive written responses to written consumer complaints and 14 CFR 382.155 requiring carriers to provide timely dispositive written...