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General

Legacy ID
1

Attachment Online App screen shots

Step 1 - Go to the TRANServe Online Application log in screen

Step 2 - Do not attempt to log in, instead, click on the “Register” button. This step applies to both new users registering for the first time and existing users who are re-registering in to change their user id.

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TSB-2013-05R

TRANSIT BENEFIT PROGRAM BULLETIN

Bulletin Number: TSB 2013-05R

Date: November 8, 2012

SUBJECT: Elimination of WMATA 3rd Party Allocations (to include van pools) for TRANServe Federal Agencies (w/4 Attachments)

PURPOSE: Effective for the January 2013...

TSB-2013-05R Attachment A

Bulletin Number: TSB 2013-05R Attachment A

DEBIT CARD

Below are supplemental instructions for Agency Points of Contacts (POCs) to transition their NCR participants currently receiving the transit benefit through the SmartBenefits® allocation method to the TRANServe Debit Card...

TSB-2013-05R Attachment B

Bulletin Number: TSB 2013-05R Attachment B

PARTICIPANT GUIDE

TRANSITION STEPS FROM SmartBenefits® ALLOCATION TO THE TRANServe DEBIT CARD

Below are supplemental instructions to provide TRANServe participants with steps to transition to the TRANServe Debit Card for...

TSB-2013-05R Attachment C

Bulletin Number: TSB 2013-05R Attachment C

TRANSIT PROVIDERS (EXCLUDING COMMUTER DIRECT)

Below are supplemental instructions for Transit Providers, who previously received the transit benefit for TRANServe participates via 3rd party allocations through WMATA, to transition to...

TSB-2013-05R Attachment D

Bulletin Number: TSB 2013-05R Attachment D

METRO ACCESS / EZ-PAY

Below are supplemental instructions to provide TRANServe Metro Access participants with steps to transition to the TRANServe Debit Card.

Contact your agency POC for information regarding distribution...

When will TRANServe Debit Cards expire?

The existing TRANServe Debit Card will expire every three years on the last day of expiration month.  New cards will be sent to the customers’ Agency Point of Contact for disbursement prior to the card expiration date.

How do I accept a Visa payment with the TRANServe Debit Card?

Manual Payment:  A payment form is filled out that allows you to set up customers to have their bills charged to their Visa card automatically on a pre-determined date each month. Once automatic payments are established, you benefit from guaranteed payment and reduced customer service...