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General

Legacy ID
1

2017 Spotlight Conference Program

OST-R and TRB co-sponsored the 11th University Transportation Center (UTC) Spotlight Conference on September 26-27, 2017, entitled Rebuilding and Retrofitting the Transportation Infrastructure. The conference focused on rebuilding and retrofitting transportation infrastructure for all modes, and...

2017 Outstanding Students of the Year

Each year at the annual winter meeting of the Transportation Research Board, during the Council of University Transportation Centers Banquet, the U.S. Department of Transportation recognizes outstanding students from the University Transportation Centers (UTC) for their achievements and...

Consumer Resources

Air Travelers With Developmental Disabilities   Airline Consumer Contacts   Bipartisan Partnership Between the U.S. Department of Transportation and State Attorneys General to Protect Airline Passengers   Common Terms in Air Travel   Fly Rights:  A...

Lost, Delayed, or Damaged Baggage

While the vast majority of airline passengers’ checked bags arrive at their destination on time and in the condition received, checked bags may occasionally become damaged, delayed, or lost in transit. Under DOT regulations (for domestic travel) and international treaties (for international...

Refunds

Travel plans sometimes change and you may want a refund for a purchased airline ticket or other related services such as baggage or seat fees.  This page contains useful information to determine whether you are entitled to a refund for air fare or services related to a scheduled flight....

Tarmac Delays

What is a “Tarmac Delay”?

A tarmac delay occurs when an airplane on the ground is either awaiting takeoff or has just landed and passengers do not have the opportunity to get off the plane.  DOT’s tarmac delay rule applies only to tarmac delays that occur at U.S. airports....

United Brotherhood of Carpenters, Leadership Conference

Draft Remarks Prepared for Delivery byU.S. Secretary of Transportation Elaine L. ChaoUnited Brotherhood of Carpenters, “Leadership Conference”Las Vegas, NVTuesday, Oct 3, 2017

Thank you, President [Doug] McCarron for that introduction.  I am pleased to join you for this...