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American Public Transportation Association Annual Conference

Remarks Prepared for Delivery byU.S. Secretary of Transportation Elaine L. ChaoAmerican Public Transportation Association Annual ConferenceAtlanta, GAWednesday, October 11, 2017

Good morning, everyone. Thank you for that introduction, Nat [Ford, Jacksonville Transportation...

2017 Spotlight Conference Program

OST-R and TRB co-sponsored the 11th University Transportation Center (UTC) Spotlight Conference on September 26-27, 2017, entitled Rebuilding and Retrofitting the Transportation Infrastructure. The conference focused on rebuilding and retrofitting transportation infrastructure for all modes, and...

2017 Outstanding Students of the Year

Each year at the annual winter meeting of the Transportation Research Board, during the Council of University Transportation Centers Banquet, the U.S. Department of Transportation recognizes outstanding students from the University Transportation Centers (UTC) for their achievements and...

Consumer Resources

Fly Rights:  A comprehensive collection of information for air travelers.   Plane Talk:  Fact sheets and links on topics like flight delays, baggage and more.   Tell it to the Judge:  Taking an airline to small claims court.   When Kids Fly...

Lost, Delayed, or Damaged Baggage

While the vast majority of airline passengers’ checked bags arrive at their destination on time and in the condition received, a passengers’ bag may occasionally become damaged, delayed, or lost in transit.  Under DOT regulations (for domestic travel) and international treaties (for...

Refunds

Travel plans sometimes change and you may want a refund for a purchased airline ticket or other related services such as baggage or seat fees.  This page contains useful information to determine whether you are entitled to a refund for air fare or services related to a scheduled flight....

Tarmac Delays

What is a “Tarmac Delay”? A tarmac delay occurs when an airplane on the ground is either awaiting takeoff or has just landed and passengers do not have the opportunity to get off the plane.  The Department’s tarmac delay rule applies only to tarmac delays that occur at U.S. airports...