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Guidance

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Why is my SmartBenefits balance less than expected this month?

The participant may have received a Rush Hour Promise Credit or 15 Minute Grace Period Credit in addition to their normal SmartBenefits. Participants receive their accumulated credits for the prior month on the first day of the new benefit month. The credit is displayed and used before their...

NAD Schema

The purpose of this document is to lay out the National Address Database (NAD) Schema, including all attribute fields and domains. This schema is in line with the minimum content approach that was devised in the NAD Summit. This schema was developed as part of the NAD Pilot project, and it is...

Annual DOT Transit Benefit Conference

Annual DOT Conference

 

You are cordially invited to attend TRANServe’s Transit Benefit Customer Conference.

This conference is for DOT Points of Contact and provides the opportunity to communicate important developments in the transit benefit program. By attending this...

Maintaining Compliance of the Federal Transit Benefit Program

In April 2007, the Government Accountability Office (GAO) issued a report citing numerous instances of fraud, waste and abuse of the Federal Workforce Transportation program by Federal employees. To prevent further abuse, the Office of Management and Budget (OMB) issued a memorandum on May 14,...

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