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General Content

Legacy ID
114
Show Effective Date
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Baggage

A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation baggage issues.

Advertising

A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation advertising.

What's New

Latest News from DOT's Aviation Consumer Protection Division. 

Aviation Industry Bankruptcy and Service Cessations

Introductions

The U.S. Department of Transportation (DOT) recognizes that bankruptcies in the aviation industry may leave travelers with great uncertainty and in some cases travelers may be stranded far from home. To help aviation consumers who are affected by an airline or ticket agent...

Aviation Safety and Security Information

The Federal Aviation Administration regulates aviation safety and pilot certification and operates the air traffic control system. The Transportation Security Administration regulates aviation security and operates airport screening checkpoints.

Air Travel Consumer Reports

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.

File a Consumer Complaint

Information about filing airline related complaint for safety and security, airline service, and disability and discrimination complaints.