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General Content

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Department of Justice (DOJ) - Office of the Pardon Attorney

Required Training (prerequisite to enrollment): Transit Subsidy Integrity Awareness Training Guide to Registration Application System: Transit Benefit Program Application System Helpful Links: DOJ Transit Subsidy Page Transit Benefit Program Applicant Guide...

Aircraft Registration System

The Aircraft Registration System, also known as the Aircraft Registry or AVS Registry, was developed to help the Federal Aviation Administration (FAA) Office of Aviation Safety (AVS) meet its responsibilities for the certification and registration of aircraft under 49 United States Code (U.S.C...

Managing a Dispute

Dispute

In the event of a disability-related issue, as an air carrier personnel, you are required to provide assistance to the extent of your ability to resolve the issue.

Loading Devices

When loading or unloading an assistive device it is important to keep in mind that assistive devices are to be among the first items to be unloaded upon arrival.

Whenever baggage compartment size and aircraft airworthiness considerations do not prohibit doing so, carriers shall...

Stowing Devices

Stowing Devices

Assistive devices are generally allowed onboard the aircraft, however, due to space and/or safety limitations, some assistive devices may be required to be stowed in the cargo area of the aircraft.

Cane

A short, pole-like assistive device used to assist individuals as they walk.

Walking canes can be stowed in the overhead bin, the closet of the aircraft, the belly of the aircraft, or in another suitable location.

Walker

A device designed to support an individual who needs assistance when walking. Walkers can be stowed in the overhead bin, the closet of the aircraft, the belly of the aircraft, or in another suitable location.

Powered Wheelchair

Powered wheelchairs are mobility devices used by persons with disabilities who operate the chair with an electronic device. They are typically bigger and heavier than manual wheelchairs.

Every powered wheelchair is unique, and each can be outfitted with a variety of frames and configurations. A powered wheelchair is often expensive and customized to fit the particular needs of its operator.

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