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This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of 14 CFR Part 212, the Department’s charter regulations applicable to direct air carriers, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition.
This order concerns certain violations by America West Airlines, Inc., (America West) of the requirements of 14 CFR Part 382, with respect to: (1) providing assistance to passengers in wheelchairs, (2) providing dispositive responses to persons who complain to the carrier about its failure to...
This consent order concerns unauthorized air carrier operations by Calypso Airline, Inc. (Calypso) which engaged in air transportation without the requisite economic authority from the Department. It directs Calypso to cease and desist from such future unlawful conduct and assesses the company $...
This consent order concerns unauthorized service by Ameristar Airways, Inc., which performed operations as a common carrier without the requisite economic authority from the Department. It directs Ameristar Airways to cease and desist from such future unlawful conduct and assesses a compromise...
This consent order concerns Frontier Airlines’ advertisement and sale of proposed new service to Cancun prior to obtaining the requisite economic authority from the Department. The order assesses a compromise civil penalty of $35,000 and directs the carrier to cease and desist from further...
This consent order concerns print advertising of airfares by AAA Washington/Inland (AAA) that fail to comply with the advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399) and constitute an unfair and deceptive practice in violation of 49 U.S.C. § 41712...
This consent order concerns service by MSG Flight Operations, LLC, (MSGFO) which, according to the Office of Aviation Enforcement and Proceedings (Enforcement Office), constituted operations in common carriage without the requisite economic authority from the Department.
The United States Travel Agent Registry (USTAR) is “a not-for-profit business cooperative of travel agents throughout the United States” that “represents the interests of U.S. travel agents in [matters concerning] automation, technology, sales and marketing, and distribution.” USTAR filed...
This order closes an investigation into Delta Air Lines, Inc.’s (Delta)1 compliance with Federal statutes prohibiting air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry.
By Order 2004-3-27, the Office of Aviation Enforcement and Proceedings (enforcement Office) dismissed a third-party enforcement complaint filed by Mr. Irvin Rosenfeld (the Complainant) against Delta Air Lines (Delta).