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This consent order concerns violations by Korean Air Lines Co., Ltd., (Korean Air) of Articles 17 and 19 of the Montreal Convention1 and the statutory prohibition against unfair and deceptive trade practices 49 U.S.C. § 41712, in connection with monetary claims resulting from mishandled checked...
This order concerns violations by JetBlue Airways Corporation (JetBlue) of 14 CFR 259.5(b)(4), 14 CFR 399.84(a), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
This order concerns the failure of Delta Air Lines, Inc., (Delta) to comply with the Department’s oversales rule, 14 CFR Part 250. Violations of Part 250 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. The violations by Delta of...
This consent order concerns violations by JTB USA, Inc., when it failed to disclose code-share arrangements as required by 49 U.S.C. § 41712(c) and 14 CFR Part 257 during telephone airline reservation calls. These failures also constitute separate and distinct violations of 49 U.S.C. § 41712(a...
This order concerns violations by AirTran Airways, Inc., (AirTran) of the full fare advertising rule, 14 CFR 399.84(a), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
This consent order concerns violations by Air China Limited (Air China) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, the carrier failed to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane. In addition, Air China failed to...
Southwest Airlines Co. 2013-5-1
This consent order concerns violations by Caribbean Airlines Limited (Caribbean) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, the carrier failed to adhere to the assurances in its contingency plan for lengthy tarmac delays that the carrier (1) would not allow an aircraft to remain on...
On March 15, 2012, Michael Gurevich and Elena Gurevich (the Complainants) filed a third-party complaint under 14 CFR 302.401 against Compagnia Aerea Italiana, S.p.A., (Alitalia) alleging that the carrier violated its contract of carriage when it denied compensation to the petitioners in a...
This consent order concerns the unauthorized operation of flights between Alexandria, Louisiana and Islamabad, Pakistan, and Atlanta, Georgia and Cairo, Egypt, by Air Luxor, S.A. (Air Luxor), a carrier holding exemption authority, that constitute violations of 49 U.S.C. §§...