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This letter is to inform Kuwait Airways Company (KAC) that we have concluded our investigation of Mr. Eldad Gatt’s complaint challenging KAC’s policies and practices toward passengers traveling on Israeli passports. We have reviewed KAC’s July 28, 2015, and August 29, 2015, letters in...
American Airlines, Inc. Order 2015-9-10
September 2015 Air Travel Consumer Report
Spirit Airlines, Inc. Order 2015-8-16
August 2015 Air Travel Consumer Report
Great Lakes Aviation, Ltd. 2015-7-10
Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance (U.S. Airports)
Guidance Concerning Air Travelers With Developmental Disabilities
In response to consumer complaints about irregular fares in the period after the May 12 derailment of Amtrak Northeast Regional Train Number 188 in Philadelphia, the U.S. Department of Transportation has sent an inquiry to five carriers –Delta, American, United, Southwest and JetBlue. The...
2014 Disability-Related Complaints Details for Individual Carriers