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Tarmac Delays

Airlines Report 27 Tarmac Delays Over Three Hours on Domestic Flights, No Tarmac Delays Over Four Hours on International Flights in May

WASHINGTON – The U.S. Department of Transportation (DOT) today released its July 2017 Air Travel Consumer Report, compiling air carrier data for the month of May 2017.  In May, airlines reported 27 tarmac delays of more than three hours on domestic flights and no tarmac delays of more than four hours on international flights.  Twenty-four of the long tarmac delays took place in Philadelphia on May 25, when there were heavy thundershowers in the area.  All reported extended tarmac delays are being investigated by the Department.

Airline Consumer Complaints Up From Previous Year, March 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.

The reporting carriers canceled 1.6 percent of their scheduled domestic flights in April 2017, up from the 0.9 percent cancellation rate posted in April 2016, but down from the 1.8 percent rate in March 2017.

Airlines Report 11 Tarmac Delays Over Three Hours on Domestic Flights, 10 Tarmac Delays Over Four Hours on International Flights in July

 

WASHINGTON – Airlines reported 11 tarmac delays of more than three hours on domestic flights and 10 tarmac delays of more than four hours on international flights in July, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.  All reported extended tarmac delays are investigated by the Department.

U.S. Department of Transportation Fines Qantas for Not Informing Passengers of Opportunity to Leave Delayed Aircraft

WASHINGTON – The U.S. Department of Transportation (DOT) today announced that Qantas Airways, an airline based in Australia, violated federal rules last March by not informing passengers on a delayed aircraft at Dallas/Fort Worth International Airport that they had the opportunity to leave the plane as it sat at the gate for an extended period of time with the door open.  DOT fined Qantas $90,000 and ordered the airline to cease and desist from further violations.

News Digest DOT 09-14

DOT Report Finds Rule Prohibiting Tarmac Delays Over Three Hours Has Virtually Eliminated Long Tarmac Delays, Has Little Effect on Cancellations.  The U.S. Department of Transportation today released a report which found that its consumer protection rule prohibiting tarmac delays over three hours has both virtually eliminated tarmac delays of more than three hours and significantly reduced tarmac delays that are between one and three hours long.  In addition, there was relatively little impact on flight cancellations.  The rule prohibits U.S.

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