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WASHINGTON – The U.S. Department of Transportation today released its April 2017 Air Travel Consumer Report, compiling air carrier data for the month of February 2017. The April report contains denied boarding (oversales) data for the October-December 2016 quarter, as airlines report...
DOT Cautions Consumers on Super Bowl Air Travel Game Ticket Scams. Air travelers going to Super Bowl LI this year should be aware that not all tour packages include a ticket to the February 5 game in Houston, Texas. Under U.S. Department of Transportation (DOT) consumer protection...
WASHINGTON – The U.S. Department of Transportation (DOT) today fined American Airlines $1.6 million for violating the Department’s rule prohibiting long tarmac delays. The airline was ordered to cease and desist from future similar violations. This fine represents the highest amount...
WASHINGTON – The U.S. Department of Transportation (DOT) today announced its proposal to require airlines and ticket agents to disclose in advance to consumers if the carrier operating their flight allows passengers to make voice calls using mobile wireless devices.
Currently...
WASHINGTON – U.S. Transportation Secretary Anthony Foxx today announced that the U.S. Department of Transportation (DOT) is taking a number of actions to enhance protections for air travelers and promote competition in the airline industry. The actions are a result of the Department’s...
BTS Releases National Census of Ferry Operators Highlights - The U.S. Department of Transportation's Bureau of Transportation Statistics (BTS) today released Highlights of the 2014 National Census of Ferry Operators (NCFO). Key findings indicate that 115.1 million passengers were carried on...
DOT’s Advisory Committee for Aviation Consumer Protection to Hold Eighth Meeting on June 23. On Tuesday, June 23, 2015, DOT’s Advisory Committee for Aviation Consumer Protection (Committee) will hold its eighth meeting in the Media Center at DOT headquarters in Washington, DC. The...
DOT Cautions Consumers on Super Bowl Air Travel Game Ticket Scams. Air travelers going to Super Bowl XLIX this year should be aware that not all tour packages include a ticket to the Feb. 1 game in Glendale, Ariz. Under U.S. Department of Transportation (DOT) consumer protection...
WASHINGTON – The U.S. Department of Transportation (DOT) today assessed a civil penalty against Turkish Airlines for not responding in a timely manner to complaints filed by consumers, including passengers with disabilities, and for not adequately responding to the passengers’ complaints in its...
WASHINGTON – The U.S. Department of Transportation today tentatively approved a proposal that would help modernize the marketing and sale of airline products by enabling all of the market players –airlines, travel agents, global distribution systems (GDSs), and consumers – to “speak the same...