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Baggage

BTS Directive: 18 Airlines to Report 2018 On-Time Performance and Denied Boarding Data

WASHINGTON – The U.S. Department of Transportation’s Bureau of Transportation Statistics’ (BTS) has designated 18 U.S. airlines to report 2018 on-time performance and denied boarding data for domestic flights and 13 U.S. airlines to report 2018 mishandled baggage data for domestic flights.

Updated: Friday, August 4, 2017

2016 Flight Cancellation, Mishandled Baggage, and Bumping Rates are Lowest in Decades

WASHINGTON – In 2016, the reporting carriers canceled 1.17 percent of their scheduled domestic flights, an improvement over the 1.5 percent cancellation rate in 2015 and the lowest in the 22 years with comparable numbers, according to the Air Travel Consumer Report (ATCR) released today.  The previous low was 1.24 percent in 2002.  The reporting carriers canceled 1.6 percent of their scheduled domestic flights in December 2016, an improvement over the 1.7 percent cancellation rate posted in December 2015, but up from the 0.3 percent rate in November 2016.

Updated: Tuesday, February 14, 2017

U.S. Department of Transportation Proposes Disclosure of Customer-Specific Airline Baggage Fee Information Along with the Airfare

WASHINGTON – U.S. Transportation Secretary Anthony Foxx today announced that the U.S. Department of Transportation (DOT) is proposing to require airlines and ticket agents to disclose to consumers the fees for a first checked bag, a second checked bag, and a carry-on bag when providing airfare information.  Those services had historically been included in the airfare but many airlines now charge a separate fee for transporting bags.

Updated: Tuesday, January 17, 2017

Qantas Fined for Failing to Disclose Baggage Fees

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Qantas Fined for Failing to Disclose Baggage Fees

WASHINGTON – The U.S. Department of Transportation (DOT) today assessed a civil penalty of $100,000 against Qantas, an Australian air carrier, for violating the Department’s new rule requiring carriers and ticket agents to inform consumers that they may have to pay baggage fees, and directed Qantas to cease and desist from further violations.

Updated: Thursday, October 11, 2012

Baggage

A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation baggage issues.

Updated: Thursday, November 1, 2018

U.S. Department of Transportation Proposes Rule to Require Airlines to Report More Data on Fees, Baggage and Mishandled Wheelchairs

The U.S. Department of Transportation (DOT) today proposed a new rule that will require airlines to report more information on the amount and types of fees collected from passengers, as well as the number of checked bags and mishandled wheelchairs. The proposal would revise current reporting requirements to improve data collection on the amount airlines receive from different, specific types of fees.

Updated: Friday, February 27, 2015
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