Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

The latest general information on the Coronavirus Disease 2019 (COVID-19) is available on Coronavirus.gov. For USDOT specific COVID-19 resources, please visit our page.

Airlines

News Digest - DOT 91-17

DOT withdraws two proposed rulemakings.  As part of the Administration’s effort to reduce regulation and control regulatory costs, today the U.S. Department of Transportation is withdrawing two notices of proposed rulemakings – (1) the Notice of Proposed Rulemaking on Ancillary Airline Passenger Revenues; and (2) the Supplemental Notice of Proposed Rulemaking on Transparency of Airline Ancillary Service Fees.  The notice of proposed rulemaking on ancillary airline passenger...

DOT Enters Agreements with Airlines to Increase Availability of Accessible Airport Kiosks and Accessible Airline Mobile Websites

WASHINGTON – The U.S. Department of Transportation (DOT) announced today that it has reached agreements with Alaska Airlines/Virgin America and Spirit Airlines to expand greatly the availability of airport kiosks that will be accessible to individuals with disabilities.  DOT also reached an agreement with All Nippon Airways (ANA) to make the airline’s mobile website accessible for individuals with disabilities.“The Department is committed to making transportation more accessible for everyone...

Airline Consumer Complaints Up From Previous Year, March 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.The reporting carriers canceled 1.6 percent of their scheduled domestic flights in April 2017, up from the 0.9 percent...

Flight Cancellations Down From Previous Year, January 2017

WASHINGTON – The U.S. Department of Transportation today released its April 2017 Air Travel Consumer Report, compiling air carrier data for the month of February 2017.  The April report contains denied boarding (oversales) data for the October-December 2016 quarter, as airlines report denied boarding numbers by quarter.  Denied boarding numbers for the January-March quarter will be available in the May Air Travel Consumer Report.The reporting carriers canceled 1.5 percent...

U.S. Department of Transportation Proposes Disclosure of Customer-Specific Airline Baggage Fee Information Along with the Airfare

WASHINGTON – U.S. Transportation Secretary Anthony Foxx today announced that the U.S. Department of Transportation (DOT) is proposing to require airlines and ticket agents to disclose to consumers the fees for a first checked bag, a second checked bag, and a carry-on bag when providing airfare information.  Those services had historically been included in the airfare but many airlines now charge a separate fee for transporting bags.
“Consumers should be able to pick the most affordable...

October 2016 Airline On-Time Performance Equal to September 2016, Slightly Down From October 2015

WASHINGTON – The reporting carriers posted an on-time arrival rate of 85.5 percent in October 2016, equal to the 85.5 percent mark in September 2016, but slightly down from the 87.0 percent on-time rate in October 2015, according to the Air Travel Consumer Report (ATCR) released today.In addition, the reporting carriers canceled 1.0 percent of their scheduled domestic flights in October 2016, up from both the 0.5 percent cancellation rate posted in October 2015 and the 0.3 percent...