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Airlines

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2015 Airline Consumer Complaints Up From Previous Year

 

WASHINGTON – Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during 2015 were up 29.8 percent from 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.

For all of last year, the Department received 20...

United Fined for Violating Airline Disability, Tarmac Delay Rules

 

WASHINGTON – The U.S. Department of Transportation (DOT) today fined United Airlines $2.75 million for violating the Department’s rules protecting air travelers with disabilities and for violating the Department’s rule prohibiting long tarmac delays.  The airline...

October Airline On-Time Performance Up From Previous Year, Month

 

WASHINGTON – The reporting carriers posted an on-time arrival rate of 87.0 percent in October 2015, up from both the 80.0 percent on-time rate in October 2014 and the 86.5 percent mark in September 2015, according to the U.S. Department of Transportation’s Air Travel Consumer Report...

On-Time Performance Up from Previous Year, December 2014

 

WASHINGTON – The nation’s largest airlines posted an on-time arrival rate of 76.8 percent in January, up from both the 67.7 percent on-time rate in January 2014 and the 75.3 percent mark in December 2014, according to the U.S. Department of Transportation’s Air Travel Consumer...