Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Air Consumer

This page shows Department of Transportation content pertaining to a specific tag. If you cannot find what you’re looking for on this page, please use the search box in the top right of our website.

Northwest Airlines, Inc. - 2007-6-12

This Consent Order concerns violations by Northwest Airlines, Inc., (Northwest) of the Department's oversales rule, 14 CFR Part 250, and 49 U.S.C. 5 41 712, which prohibits unfair and deceptive practices, stemming from the carrier's failure to provide, upon request, a written explanation of its...

OneSky Network, LLC 2007-6-1

This consent order concerns violations by OneSky Network, LLC (OneSky), of the Department’s aviation licensing requirement, 49 U.S.C. § 41101, and regulatory and statutory prohibitions against ticket agents engaging in unfair and deceptive trade practices and unfair methods of competition found...

LAN Airlines 2007-5-15

This order concerns violations by LAN Airlines, S.A. (LAN) of the requirements of 14 CFR 382 (Part 382), limited to the filling of annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005.

Austrian Airlines 2007-5-8

This order concerns violations by Austrian Airlines (Austrian) of the requirement of CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2004 and 2005.

Comair, Inc., d/b/a Delta Connection 2007-5-9

This order concerns apparent violations by Comair, Inc. d/b/a Delta Connection (“Comair”) of the statutory prohibition against unfair or deceptive practices, 49 U.S.C. § 41712, arising from its failure to provide consumers with certain amenities during flight disruptions in accordance with its...

Jet Choice I, LLC 2007-4-23

This consent order concerns unauthorized air transportation operations by Jet Choice I, LLC, (JC1). The company, which represented itself as providing aircraft management services, engaged in unauthorized air transportation aboard aircraft belonging to various leasing companies that were either...

Imperial Jets, Inc. 2007-4-7

This consent order concerns common carriage air service by Imperial Jets, II~c., I\ ithout the requisite Departmental economic authority. Such conduct contravenes 49 U.S.C. 8 41 101, the Department's akiation licensing requirement, and 49 U.S.C. # 41712, which prohibits ticket agents and air...

Flight-Ops International, Inc., d/b/a Skyexpress Airline 2007-2-20

By this order, we propose to revoke the Canadian charter air taxi authority, issued pursuant to 14 CFR Part 294, of Flight-Ops International, Inc., d/b/a SkyXpress Airline (Flight-Ops) on the basis that the carrier no longer holds effective Federal Aviation Administration (FAA) safety authority...

United Air Lines, Inc. 2007-2-13

This consent order concerns certain fare advertisements on United Air Lines' website (www.united.com) that failed to disclose adequately one of the significant restrictions applicable to a discount fare program available to U.S. military personnel, referred to as the "United Thanks our Troops"...

IDM Corporate Aviation Services, LLC 2007-2-6

This consent order concerns violations of the Department's aviation licensing statute, 49U.S.C. 41 101 by IDM Corporate Aviation Services, LLC, (IDM). From May 2006 to August 2006, IDM operated a Boeing 737 aircraft in colnmo11 carriage air service without having first obtained Departmental...