Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Air Consumer

This page shows Department of Transportation content pertaining to a specific tag. If you cannot find what you’re looking for on this page, please use the search box in the top right of our website.

Delta Air Lines, Inc. 2010-5-30

This consent order concerns violations by Delta Air Lines, Inc., (Delta) of the full fare advertisement requirements specified in 14 CFR Part 399 and 49 U.S.C. § 41712, which prohibit unfair and deceptive practices. This order directs Delta to cease and desist from future violations, and...

Falcon Air Express 2010-5-15

This consent order concerns reporting delinquencies by Falcon Air Express, Inc., (Falcon Air) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241. This order directs Falcon Air to cease and desist from future violations, and...

Continental Airlines, Inc. 2010-5-9

This order concerns violations by Continental Airlines, Inc. (Continental) of the requirements of 14 CFR Part 382 (Part 382), with respect to the categorizing and reporting of disability-related complaints that Continental received from passengers. Part 382 implements the Air Carrier Access Act...

R & M Aviation, Inc 2010-5-1

This consent  order concerns  the unlawful  holding  out of air transportation  by R&M  Aviation, Inc.,  (R&M)  a licensed  direct air carrier, as "AeroCare Medical  Transport System,  Inc." (AeroCare), a name not listed on its Part...

Aero Services-Executive, S.A. 2010-4-17

This consent order concerns reporting delinquencies by Aero Services-Executive, S.A., (ASE) that constitute violations of 49 U.S.C. § 41708 and the Department’s foreign air carrier reporting requirements (14 CFR Part 217).

Southwest Airlines Co. 2010-4-14

This consent order concerns violations by Southwest Airlines Co. (Southwest) of the Department’s oversales rule, 14 CFR Part 250, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. The violations stem from the carrier’s failure 1) to furnish the required...

Prestige Cruise Holdings, Inc. 2010-4-1

This consent order concerns advertisements by Prestige Cruise Holdings, Inc., through its subsidiaries, Oceania Cruises, Inc., ("Oceania Cruises") and Seven Seas Cruises S. de R.L. d / b / a Regent Seven Seas Cruises ("Regent Cruises") (collectively "Prestige Cruises") that violate the...

US Airways, Inc. 2010-3-5

This consent order concerns Internet advertisements by US Airways Inc., (US Airways) that violate the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. This order directs US Airways to cease and desist...

Bahamasair Holdings Limited 2010-2-27

This order concerns violations by Bahamasair Holdings Limited (Bahamasair) of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of annual reports detailing disability-related complaints that Bahamasair received from passengers in each calendar year between 2004 and 2008...

Luxury Air Jets, Inc. 2010-2-17

This consent order concerns violations by Luxury Air Jets, Inc., (LAJ) of 49 U.S.C. § 41101, the Department’s aviation licensing requirements, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive trade practices and unfair methods of...