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Air Consumer

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EL Al Israel Airlines 2010-9-32

This consent order results from the policy of El Al Israel Airlines to refuse reimbursement for certain items of lost luggage.

MN Airlines, LLC d/b/a Sun Country Airlines 2010-9-25

This consent order concerns Internet advertisements by MN Airlines, LLC d/b/a Sun Country Airlines (Sun Country) that violate the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Sun Country to cease...

Craig Air Center, Inc. 2010-9-23

This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Craig Air Center, Inc., (CAC) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements. It directs CAC to cease and desist from...

United Air Lines, Inc. 2010-9-22

This consent order concerns United Air Lines, Inc.’s, (United) failure to provide accurate on-time performance information to the Department of Transportation (Department) in violation of 14 CFR Part 234 and 49 U.S.C. § 41708. It directs United to cease and desist from future similar violations...

Pinnacle Airlines, Inc. 2010-9-11

This consent order results from Pinnacle Airlines, Inc.’s, (Pinnacle) failure to provide accurate on-time performance information to the Department of Transportation (Department) in violation of 14 CFR Part 234 and 49 U.S.C. § 41708. It directs Pinnacle to cease and desist from future similar...

Lion World Travel Ltd. d/b/a South African Airways Vacations 2010-9-5

This consent order concerns Internet advertisements by Lion World Travel Ltd. d/b/a South African Airways Vacations (SAAV) that violated 49 U.S.C. § 41712 and 14 CFR Part 399. It directs SAAV to cease and desist from such further violations and assesses the company a compromise civil penalty of...

China Focus, Inc., d/b/a China Focus Travel 2010-9-6

This consent order concerns violations by China Focus, Inc., d/b/a China Focus Travel (“China Focus Travel”) of the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) that also constitute unfair and deceptive trade practices and...

Chautauqua Airlines, Inc. 2010-9-1

This consent order concerns reporting delinquencies by Chautauqua Airlines, Inc., (Chautauqua Airlines) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements for small certificated air carriers specified in 14 CFR Part 298.

Republic Airline, Inc. 2010-9-2

This consent order concerns reporting delinquencies by Republic Airline Inc., (Republic Airlines) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241.

AirTran Airways, Inc. 2010-8-14

This order concerns violations by AirTran Airways, Inc., (AirTran) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing wheelchair assistance to passengers with a disability, making dispositive responses to written complaints alleging a violation of Part 382, and properly...