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News Archive

Enforcement Order

Deutsche Lufthansa AG - Order 2024-5-26

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that Deutsche Lufthansa AG (Lufthansa) failed to provide timely refunds to passengers for flights to...

Enforcement Order

KLM Royal Dutch Airlines - Order 2024-5-27

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that KLM Royal Dutch Airlines (KLM) routinely failed to provide timely refunds to passengers for...

Enforcement Order

South African Airways - Order 2024-5-28

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that South African Airways (SAA) failed to provide timely refunds to passengers for flights to and...

Data Set

DOT Onboard Demographics, April 2024

This spreadsheet provides onboard statistics for April FY 2024. Demographics are particularly useful to managers in the workforce planning process....

General Content

Support Our Troops Dashboard

The U.S. Department of Transportation has created a dashboard to ensure that service members and their families have easy access to key enforceable commitments that the largest U.S. carriers...