News Archive
Guidance Regarding Website Information on Consumer Complaints and Use of Insecticides in Aircraft Cabins
The Department of Transportation’s (DOT or Department) Office of Aviation Enforcement and Proceedings (Enforcement Office) is issuing this notice in order to provide guidance to U.S. air carriers...
Public Charters: contracts, reservation records, debit cards, and vouchers
Guidance on Review and Approval of Public Charter Prospectuses
2019 Air Ambulance Complaint Data
Provided below is a list of consumer complaints filed with the U.S. Department of Transportation against air ambulance operators during calendar year 2019.
Notice of Proposed Rulemaking - Defining Unfair or Deceptive Practices
Notice of Proposed Rulemaking – Defining Unfair or Deceptive Practices. The Department of Transportation is proposing to amend its regulations regarding unfair or deceptive practices in...
U.S. Department of Transportation Seeks to Provide Clarity on Unfair and Deceptive Practices in Aviation Consumer Protection
WASHINGTON – The U.S. Department of Transportation today announced that it is seeking public comment on a notice of proposed rulemaking (NPRM) to clarify the definition of “unfair and deceptive...
International Air Transport Association (IATA) Legal Symposium
Remarks As Prepared for Delivery by
U.S. Secretary of Transportation Elaine L. Chao
International Air Transport Association (IATA) Legal Symposium
New...
February 2020 Air Travel Consumer Report
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The...