Aircraft Noise Complaint and Inquiry System (ANCIS)

The Federal Aviation Administration (FAA) Aircraft Noise Complaint and Inquiry System (ANCIS) is an automated portal which serves as the agency-wide tracking system to automate the aircraft noise complaint and inquiry processes for members of the public. ANCIS is a subsystem hosted on and authorized under the FAA National Airspace System Data Warehouse (NAS-DW) system, which serves as the FAA’s central repository for aeronautical movement information. This Privacy Impact Assessment (PIA) pertains to ANCIS and will not address other application and data sets within the NAS-DW system. The ANCIS assists FAA employees in responding to members of the public when a noise complaint is made in ANCIS to help facilitate a more efficient and consistent response for various complaint types. ANCIS records include files, correspondence, supporting documentation, and other related records accumulated for the purpose of processing aircraft noise complaints and inquiries. These attachments include Personally Identifiable Information (PII), such as name, event location (cross street or home address), phone number, and e-mail address. This PIA was developed pursuant to Section 208 of the E-Government Act of 2002 because the FAA collects, uses, and maintains PII from members of the public who submit noise complaints via ANCIS. Freedom of Information Act (FOIA) requests are not addressed within ANCIS.