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Responsible Parties Fact Sheet

The Departmental Office of Civil Rights (DOCR) 

  • Provide policy guidance and oversee compliance with DOT Order 1011.1.

The Operating Administrations (OA)

  • Establish and implement effective reasonable accommodation policies and procedures that are consistent with DOT Order 1011.1.
  • Through the decision-maker, ultimately responsible for receiving, processing, and granting or denying requests for reasonable accommodation.
  • Train the supervisors/decision makers in recognizing and processing reasonable accommodation requests.

Human Resources (HR) Offices

  • Provide advice on reasonable accommodations to the supervisors, and decision-makers.
  • Process reasonable accommodation requests from job applicants.
  • Assist in the search for a vacant position for reassignment.

Legal Offices

  • Provide guidance on complex legal matters such as deciding if an individual meets the legal definition of disability.

The Disability Resource Center (DRC)

  • Provide a variety of resources to the supervisors, decision makers, employees, and job applicants. (Resources include arranging for services such as a sign language interpreter, a text magnifier as well as other technologies).
  • Assist in providing funds for reasonable accommodation requests.
  • Cannot provide legal advice regarding reasonable accommodations.

Disability Program Managers (DPMs)

  • Advise supervisors, and decision makers on reasonable accommodations and other disability issues.
  • Maintain and submit comprehensive reports.
  • Facilitate management training.

Supervisors/Decision Makers

  • Accept and process the reasonable accommodation requests.
  • Decide whether the reasonable accommodation request is with or without merit according to the standards prescribed in the DOT Order 1011.1.

Employees/Applicants

  • Do the job effectively with or without reasonable accommodations.
  • Disclose disability in order to make a reasonable accommodation request.
  • Responsible to provide the decision maker all required documentation.

If there are any questions, please feel free to contact the Departmental Office of Civil Rights at 202-366-5714.