Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

2019 Air Ambulance Complaint Data

Provided below is a list of consumer complaints filed with the U.S. Department of Transportation against air ambulance operators during calendar year 2019.

Month

Air Ambulance Company

Number of Complaints

January

2019

Med-Trans Corporation d/b/a Med-Trans Air Medical Transport - a subsidiary of Air Medical Group Holdings, Inc.

1

February

2019

Life Flight Network, LLC

1

March

2019

Med-Trans Corporation d/b/a Med-Trans Air Medical Transport - a subsidiary of Air Medical Group Holdings, Inc.

1

ITA Holdings Group, LLC d/b/a Apollo MedFlight

1

April

2019

O'Hara Aviation Management Services L.C. d/b/a First Flight Air Medical

1

Air Evac EMS, Inc. d/b/a Air Evac Lifeteam - a subsidiary of Air Medical Group Holdings, Inc.

1

 May

 2019

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

June

2019

N/A 0

July

2019

Jet Rescue

1

PHI Air Ambulance

1

PHI Air Medical

1

Reach Medical Holdings

1

August

2019

Stanford Life Flight

1

MED-TRANS CORPORATION

2

September

2019

Med-Trans Air Medical Transport - a subsidiary of Air Medical Group Holdings, Inc.

1

Air Evac Lifeteam - a subsidiary of Air Medical Group Holdings, Inc.

1

Rocky Mountain Holdings  - a subsidiary of Air Methods Corporation

2

Life Net – a subsidiary Air Methods Corporation

1

October

2019

Air Methods D/B/A Rocky Mountain Holdings

2

Air Medical Group D/B/A Reach Medical

2

November

2019

Air Methods

2

Air Medical D/B/A Air Evac

1

December

2019

Air Medical Group D/B/A Air Evac Lifeteam

2

Air Medical Group D/B/A Reach Medical

1

Air Medical Group D/B/A Mercy Flight Central

1

Air Medical Group D/B/A Med-Trans Air

1

Air Medical Group D/B/A Trans-Med

1

Appollo Med Flight

1

University Hospital of Cincinnati

1